Note: If you purchase from our web site and have not paid for shipping insurance you will not be covered by our warranty for shipping damage (broken, chipped or damaged parts).
We warranty our kits against defects and shipping damage, each kit is inspected before it is shipped and minor imperfections are to be expected. Some examples would be mold parting lines, slight misalignment of the mold halves, slight warping or small bubbles. We take every effort in our manufacturing process to eliminate these issues and will never knowingly ship a part that has unacceptable defects. We pack all of our delicate parts individually wrapped in bubble wrap and in a heavy shipping box. If you receive a box with broken parts, please contact us as soon as possible so that we can file a claim with the shipping company and get a replacement out to you in a timely manner.
DEFECTS
If a defective part gets past our inspection we will replace it if brought to our attention within five (5) days of the date of purchase or five (5) days from the date you received the item.
SHIPPING DAMAGE
If a part is broken in shipping, it must be brought to our attention within ten (5) days of the date of purchase or five (5) days from the date you received the item.
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