From our home page www.dreamforge-games.com, select the account icon at the top of the screen.
Click the New Customer? Sign up – text
Fill out your personal information, your email and choose a password (You will add a business address and company name later)
From this screen you can input your company information and address by clicking the View Addresses text. And then clicking the ADD NEW ADDRESS button.
You may choose this address as your default by checking the ‘Set as Default Address’ button on the bottom of the page.
You may add multiple addresses by repeating these steps.
If you are an international customer, you may wish to set up your Freight Forwarder as an additional address so that you have a US shipping address on file.
Once you have completed your registration, click the Contact Shop Owner text in the top right of the screen.
In your email title please type “Wholesale Account Activation” so that we know that this account is to be tied to a wholesale account.
In the body of the email, please provide your account name and address so that we can identify the proper account to tie your pricing and terms to.
Once we receive your email, we can set up your discount, tax exempt status, and terms if applicable. We will send you an email to confirm your account is ready and list your account terms.
Once you log into your account you will see the revised product pricing based on your account type.
To streamline your order process, we have added a single page order form. Simply choose the “Quick Order” text at the top of the screen.
*Note: the cart button on the top of the page may not properly display the current cart amount, us the cart button at the top of the quick order page to view your cart.
Your cart display will show all the current items you have selected and will highlight the Minimum quantity required to receive discount. You will need to meet this minimum in order to purchase items at your discounted rate.
Once you have met the minimums or completed shopping, you may proceed to checkout.
If your item total is more than $300.00 you will receive free shipping within the US, if not you will be required to pay the nominal shipping fee listed.
• Free shipping within the US will be available on all orders totaling $300.00 or more.
• If your business resides outside the US, we offer the same free shipping within the US to the Freight Forwarder of your choosing. (You will need to have the address of your Freight Forwarder at the time of checkout.)
Once you have chosen your shipping method you must choose your payment method.
If your account does not have NET terms you will need to pay at the time of order, you may choose to use a credit card or PayPal to complete your payment.
If your account has NET terms you may choose to pay immediately by selecting one of the payment methods, credit card or PayPal or you may use the WHOLESALE CUSTOMERS ONLY payment option. We will invoice your account according to your terms.
Once you have completed your order you will receive a confirmation.
Once your order ships you will receive a shipping notice with tracking information.
Those on NET terms will receive an initial invoice with the due date. You will have the option of paying by credit card, check or bank transfer.
If you have any questions or need assistance please do not hesitate to contact me at:
*If you have ordered from Wargames Factory within the last ninety (90) days (since September 2015), and your account with Wagames Factory included deferred payment terms (NET), we would be happy to extend terms to you as well. New account or accounts that have not placed an order for our products since Sept 2015 will need to apply for terms.
There are three account types, each have their own discount rates and minimum order quantities.
*Terms are independent of account type, not all accounts have deferred payment terms, NET terms.
In order for you to receive your discount pricing you must meet the minimum order quantity for your account type.
Free shipping within the US will be available on all orders totaling $300.00 or more.
If your business resides outside the US, we offer the same free shipping within the US to the Freight Forwarder of your choosing. You will need to have the address of your Freight Forwarder before you can complete an order, as it will be required at checkout.
* If you are an intentional customer with terms, we are happy to extend NET 40 to assist with the receiving/payment lag that may be experienced by using this shipping method.